1 Our organization frequently engages users throughout the product development lifecycle.

2 User feedback plays a primary role in our product iteration decisions.

3 Our organization has a dedicated user research team or function.

4 We employ a human-centered design philosophy in our product development processes.

5 Continuous user feedback loops are integral to our product updates and improvements.

1 Our organization's KPIs extend beyond traditional metrics like revenue and market share.

2 We actively monitor and act upon experience-led metrics.

3 Our success metrics are regularly revisited and updated.

4 There is an organization-wide emphasis on desirability metrics.

5 Business units and teams align their success criteria based on user desirability.

1 Our strategic goals are based on our unique strengths rather than solely market trends.

2 There is a clear strategy that is communicated and understood across the organization.

3 Our organization is proactive in its strategic initiatives instead of merely reactive.

4 Regular strategy reviews are conducted to ensure alignment with market and user needs.

5 Strategy decisions are made with significant stakeholder and user input.

1 Our projects have clear direction and purpose beyond just rapid delivery.

2 Our organization understands the distinction between speed and velocity.

3 Project goals and purposes are communicated clearly to all stakeholders.

4 We use predictive analysis to guide the direction of our projects.

5 Continuous alignment checks ensure that our projects remain on their intended course.

1 Our product development prioritizes user desires as much as feasibility.

2 Before launch, products undergo desirability testing.

3 User desirability is a primary goal in our early stages of innovation.

4 We ensure products are optimized for user experience before market release.

5 The organization has a strong alignment between feasibility and desirability in product development.

1 Cross-functional collaboration is common in our project teams.

2 We have moved beyond the "relay race" mentality in product development.

3 Our teams function like a “soccer game,” where collaboration and flexibility are key.

4 Communication between departments is excellent.

5 The organization promotes and rewards cross-functional collaboration and seamless handoffs.

1 We have a defined strategy for product adoption post-launch.

2 Our organization employs persona-based marketing strategies for product adoption.

3 There is regular tracking of product adoption and user engagement metrics.

4 Gamification or incentive strategies are used to enhance product adoption.

5 Feedback from early adopters plays a significant role in product iterations

1 Our organization values and promotes a human-centric culture.

2 There is a governance mechanism in place to ensure experience-centricity.

3 Organizational rewards and recognitions emphasize human-centric performance.

4 Regular audits are conducted to ensure adherence to governance structures.

5 The organization invests in training and resources to promote a culture of continuous improvement.

1 Our products are designed with a deep understanding of user emotions.

2 Sentiment analysis tools and techniques are regularly employed.

3 Product touchpoints are optimized to reduce negative user emotions.

4 The organization has a holistic view of user journeys, encompassing multiple personas.

5 Continuous efforts are made to align products with the positive sentiments of users.